Terms of service

Last Updated: September 17, 2026

Welcome to LUCID.SKY LTD. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. About Us

LUCID.SKY LTD
Company Number: 15949738
248 Lockwood Road
Huddersfield
England
HD1 3TG
United Kingdom

Email: help@lucidsky.shop
Phone: +44 2046425632

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not:

  • Violate applicable laws or regulations

  • Infringe the rights of others

  • Attempt to gain unauthorised access to our website or systems

  • Introduce malicious software or harmful code

  • Interfere with the operation or security of our website

  • Use our website for fraudulent or abusive purposes

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, colours and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, or change product availability at any time.

4. Product Availability

All products are subject to availability.

If a product you have ordered becomes unavailable after your order has been placed, we will contact you and may offer an alternative, replacement, or refund as appropriate.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation email acknowledges that we have received your order but does not necessarily mean that the order has been accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving suspected fraud, pricing errors, product availability issues, or errors in order information.

If we cancel an order after payment has been taken, we will arrange an appropriate refund.

6. Prices and Payment

All prices displayed on our website are shown in the applicable currency at checkout.

Prices and promotions may change from time to time. Any price change will not affect an order that has already been accepted, except where permitted or required by law.

Payment must be successfully received before an order is processed.

Payments may be processed through third-party payment providers. We do not generally have access to or store your complete payment card details.

7. Shipping and Delivery

We currently ship to customers in the United Kingdom and United States.

Our estimated standard delivery time is 5–8 business days, following any applicable order processing period.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

For additional information, please see our Shipping Policy.

8. Returns and Refunds

Our returns and refunds are governed by our Refund & Return Policy.

Nothing in these Terms limits or excludes any statutory consumer rights that apply to you.

9. UK Consumer Rights

If you are a consumer in the United Kingdom, nothing in these Terms affects your statutory rights.

This includes rights relating to goods that are faulty, not as described, or otherwise fail to meet applicable legal requirements.

Where applicable, UK consumers may also have statutory cancellation rights for online purchases.

10. US Customers

Customers in the United States retain any rights and remedies provided by applicable federal and state laws.

Nothing in these Terms is intended to waive or restrict rights that cannot lawfully be waived or restricted under applicable law.

11. Intellectual Property

Unless otherwise stated, all content on our website, including text, photographs, graphics, logos, product images, designs, and other materials, is owned by or licensed to LUCID.SKY LTD.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our website content without our prior written permission, except where permitted by law.

12. User Content

If you submit reviews, comments, photographs, or other content to us or our website, you represent that you have the necessary rights to provide that content.

You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, and distribute such content for purposes connected with operating and promoting our business, subject to applicable law.

We reserve the right to remove content that is unlawful, offensive, misleading, defamatory, or otherwise inappropriate.

13. Third-Party Services and Links

Our website may use or link to third-party services, websites, payment providers, delivery providers, or other platforms.

Third-party services are governed by their own terms and privacy policies.

We are not responsible for the content, availability, security, or practices of third-party websites or services, except where applicable law provides otherwise.

14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.

We may temporarily suspend or modify the website for maintenance, security, updates, or other operational reasons.

15. Limitation of Liability

To the fullest extent permitted by applicable law, LUCID.SKY LTD will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or purchase of our products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud or any other liability that applicable law does not permit us to exclude.

For consumers, nothing in these Terms affects your statutory rights or legal remedies.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs incurred by LUCID.SKY LTD arising from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.

This provision does not apply where prohibited by applicable consumer law.

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and process personal information.

18. Changes to These Terms

We may update these Terms from time to time.

Any updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

Changes will not affect rights or obligations that have already arisen before the changes take effect.

19. Governing Law

These Terms are governed by the laws of England and Wales, except where mandatory consumer protection laws in your country or state provide otherwise.

If you are a consumer, you may have additional rights under the mandatory laws of the place where you live, and nothing in these Terms is intended to remove those rights.

20. Contact Us

If you have any questions about these Terms of Service, please contact us:

LUCID.SKY LTD
Company Number: 15949738
248 Lockwood Road
Huddersfield
England
HD1 3TG
United Kingdom

Email: help@lucidsky.shop
Phone: +44 2046425632